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Noticeboard

New GP Partner

It is with great pleasure that the practice wishes to announce the appointment of Dr Taraq Waheed as a new GP Partner as of 1 October 2012.

Appointments

To understand how to book any appointments, whether in advance or on the day, please see the appointments section

Out of Hours

If you need a doctor in an emergency from 6.30pm to 8.00am weekdays, weekends and bank holidays, ring 0845 408 8000 or, for medical advice, ring an NHS Direct nurse on 0845 4647.

Test Results

Please telephone 01278 764244 between 2pm and 4pm for any results of blood tests, x-rays etc. Give your full name, address and date on which your test was carried out.

Welcome to Highbridge Medical Centre

Telephone system


Our telephone engineers have advised us that the phone system is now working fully.

 

We would like to thank everyone for their patience and once again we apologise for any inconvenience caused.

 

 

 

UPDATE 29.10.19

 


Flu Clinics NOW AVAILABLE

See the tab on the right named "Flu Campaign" for more information ->


Fancy beating the phone queue? How about booking yourPatient access logo

routine doctors appointment online?

You can also order your repeat prescriptions, view your regular medicines and any recorded allergies. Click on the Patient Access image to log in.

Patient Access is what you want. For more information see the Patient Access tab to the right. 

 


   

CQC logoWe have been rated "Good" overall in our latest CQC report.  For more information please see the tab to the right named "Care Quality Commission" 

You may also like to view the Press Release from Symphony Health Care Services regarding the recent CQC report. See below.

SHS Press Release

 


Medication Reviews

Medication reviews are required for all patients who are prescribed any regular medications on  prescription.

For more information please select the Prescriptions tab at the top right of the website.

  


Fax Machine

 

From the end of October 2019 we will no longer operate a fax machine.

This is in line with the NHS withdrawing all use of fax machines by March 2020 in a bid to improve patient safety and cyber security, we will be ceasing use from now, we won't switch off until end of October to ensure that all parties have had time to learn of alternative methods of secure information transfer.

You may contact the surgery via the telephone or is non-urgent please email the relevant team per the below addresses;

 

Home visit requests/

referral queries

 

somccg.highbridgemc-medicalsecretaries@nhs.net

General enquiries

 

 

somccg.highbridgemc-generalenquiries@nhs.net

Issues with clinical letters/discharge summaries

 

somccg.highbridgemc-admingroup@nhs.net

Prescription orders / enquiries

 

somccg.highbridgemc-prescriptions@nhs.net

 

 


  

Contacting us by telephone? 

For Appointments or a general enquiry please                         dial  -  01278 783220

For a Home Visit or Medical Secretary (between 8am-5pm)     dial  -  01278 764230

For Results (between 2pm-4pm)                                            dial  -  01278 764244

 

On average we deal with 500 calls a day, with peak periods being between 8.30 and 10.00 am. If you call during these times, expect delays - we are not a call centre with limitless resources. Alternatively call at later times. We are here til 6.30 pm everyday.

For Non-Urgent medical advice out of surgery opening hours (Surgery is open: 8.30am - 6.30pm Monday-Friday excluding Bank Holidays), please contact 111.

For Urgent/life threatening medical advice/assistance, please contact 999.


Access to clinical records

Patients will be pleased to know that, in line with Government guidelines, we are now able to offer patients access to their clinical records. At present this is limited to lists of medications, allergy information and any other information as discussed and agreed with your GP. For more information please contact reception.

 

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